While cyberattacks are unfortunately not foreign to company technology support teams, many provide a lesson for other teams to learn from.
Earlierthis month, hackers used intelligence agents to target more than 2,250 organizationssubscribingto thecloud-basedMicrosoft 365 service through theConnectWiseplatform, bringing into question the role AI is now playing incyberattacks.
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As financialfirms continue to build and evolve their technology stacks and security strategies, industry professionals say it will be essential to consider how to both use—and beprotected from
“When we look at AI, we see it as a very powerful tool. We want our staff using AI. It’s going to make them more efficient,” says Matthew Vandre, director of digital services and afiduciary financial planner at Francis LLC. “However, as is the case with any powerful tool, it can do a lot of good, or it can do a lot of harm. You can hurt yourself.”
Vandre saysthereis a balancing act firms have to perfect, as they weigh cybersecurity concerns alongside their need to remain technologically innovative. He argues the
most effective defense will bea cultural shift in attitudes towardsAI and cybersecurity.
“The most important security control is not a piece of Intelligence and the Cybersecurity and Infrastructure Security Agency,


